DailyStory SMS Marketing Features
DailyStory’s SMS marketing platform includes everything you need to run your next SMS marketing campaign. Below are some of the included capabilities.
High Delivery Rates
Getting you the highest deliverability rate for your messages is our #1 priority. We help navigate the complexities of text messaging and the nuances of how carriers view your message.
AI-driven Deliverability Score
We’ve built artificial intelligence into our Deliverability Score to help determine if your content will pass carrier filtering rules. The wrong content will violates carrier rules and prevent your message from being delivered.
Full Compliance Management
From audit logging, opt-in/opt-out management, and expertise in carrier filtering, DailyStory helps keep your business compliant with Telephone Consumer Protection Act (TCPA) and other carrier association rules.
Reports for the Metrics that Matter
DailyStory’s reports provide insights into delivery, sent, clicks, opt-outs and more. All reports support exporting your data to Excel or Google Sheets as a comma separated value (CSV) file.
10 DLC Expertise
As an early adopter of 10 DLC, our SMS marketing experts can help you navigate the complexities of 10 DLC registration.
Two-way Messages
Your customers can reply to your text messages and you have multiple options for how to handle those replies: you can reply directly using the DailyStory conversational view, automate replies based on words/phrases, or integrate with one of our support management partners such as Gorgias.
Transactional and Marketing Messages
DailyStory can send your transactional (abandon cart, order shipped, one time password) and marketing messaging while ensuring full compliance. Each message type support full personalization so you can provide your customer a personalized experience.
Local Number Routing
With local number routing, DailyStory matches a sending number with the recipient’s number based on the area code. Creating both better deliverability and higher open rates.
Send Automated Replies
Automated replies are as simple as replies for certain keywords, to as complex as interactive surveys. Easily create automated replies that answer common questions such as sending your stores address, update on orders, and more.
Request Real-time Reviews
Request real-time reviews when a customer leaves your store or completes a transaction. For example, you can automate a Google My Business review after receiving a positive rating.
Comprehensive Keyword Management
Easily setup keywords for opt-in with auto-responder messages. Or, automatically add senders to campaign and run automations after the keyword is received. There is no limit on the number of keywords you can create and use.
Opt-in Management
Support for opt-in and double opt-in using any of DailyStory’s inbound customer acquisition tools (Popups, Magic Forms, and Web Forms). Includes full audit-logging and pre-built double opt-in templates.
Opt-out Management
Automatic opt out management using reserved words (STOP, QUIT, etc.), manual opt-out, and AI driven opt-out based on more colorful responses. All opt-out activity is logged in an audit log for compliance purposes.
Do Not Contact
DailyStory maintains an audit trail of who has unsubscribed or was listed as do not contact in your SMS marketing list. The system then ensures these people cannot be texted again, but still remain in your system to ensure they can’t accidentally be re-added.
Personalized Text Messages
Make your message standout by using personalization in your SMS marketing. Use any custom field you’ve imported or brought in from an integration. For example, include a Shopify abandon cart URL.
Automate Welcomes, Abandons and More
DailyStory’s automation engine enables you to automate virtually any communication: auto-responders, drip campaigns, visitor notifications and more. You can automate when text messages are sent and send text messages when certain conditions are met, such send a Slack notification after a customer visits a certain page in your website.
Images in your Message
Using images in you SMS marketing is a great way to engage customers. And, DailyStory fully supports multi-media text messages (MMS). Additionally DailyStory will store and host your image on its content distribution network and optimize the size of the image for text messaging.
Track Individual Clicks
When URLs are included in your text message, optionally use Click Tracking to send a unique link to each message recipient. And, when creating your message, if our AI finds any potentially restricted content it can auto-enforce a OTP code.
Automatic URL Shortener
DailyStory’s built in URL shortener creates a unique URL for each text message marketing recipient. You can use our private URLs or configure your own URL.
A/B Test SMS Marketing
Use A/B testing in your SMS marketing to determine which messages perform best with customers. Then, let DailyStory choose the winner and send your messages.
Text to join / sign up
Setup keywords that when texted in automatically sign the person up for a campaign. By default DailyStory includes standard carrier keyword support: JOIN, START, and OPTIN.
Scheduled or Automated Sends
Easily schedule and send text messages to different lists of customers (segments). Or, use automations to automatically send text messages based on conditions or triggers that happen within your campaigns.
Powerful Audience Segmentation
DailyStory’s audience segmentation tool enables you to organize your SMS marketing list by any criteria: product purchased, geo-targeting, campaigns participating in, or virtually any other data you can bring in to the DailyStory platform.
Use Emojis in your SMS Marketing
Include emojis in the body of your text message to help it standout on your recipient’s device. Just use our emoji picker when writing your email or copy/paste your own.
Developer Friendly
Use DailyStory’s APIs to send scheduled or transactional text messages.
SMS Marketing Experts
Our SMS marketing experts are here to help you run the best possible SMS marketing campaign.
