DailyStory licensing is determined by how many customers you need to support. A contact in DailyStory is uniquely identifiable person either by email or mobile phone. If you aren’t sure how many contacts you’ll need, pick the plan you think is right and we’ll help you sort it out.
If your account comes with SMS credits these credits allow you to send SMS message without additional cost. The value of an SMS credit is calculated as $0.01 times the number of credits, i.e. 5,000 credits is worth $50. These credits are spent as messages are sent will vary.
Pricing for SMS messaging is approximately $0.0075 per message segment. A message segment is 160 characters. This does not includes additional carrier fees. For example, some Canadian carrier add a $0.008 surcharge on every outbound SMS message.
You should choose DailyStory over the competition because DailyStory is the simplest to use, most powerful, and customer-focused marketing automation platform for businesses that want to convert visitors to customers. We provide a single turn-key solution that typically would require multiple technologies and development teams to integrate.
Our customer support team is available Monday – Friday 8 AM – 6 PM CST.
DailyStory is licensed, primarily, based on the number of active contacts you have.
Yes, we offer a discount to not-for-profits. Please contact us and we would be happy to discuss with you.
For month-to-month billing, we require a valid credit card. For annual billing, you can make a single payment via credit card or pay by invoice. Credit cards will be billed on the day of the month that your service started, e.g. if you sign up on April 2nd you will be billed again May 2nd.
Yes, unless you request an annual contract the DailyStory service is a month-to-month service.
No. A credit card is not required to start a free 21-day trial. If you start a trial and decide you want to keep using DailyStory just provide us with a valid credit card and we’ll transfer all of your data.
Yes, there is a one-time setup fee when creating a new account. This fee is typically 1x your monthly subscription cost.
If you haven’t converted to a commercial edition when your trial ends, your account will be disabled.
We would hate to see you leave, but if you need to cancel simply notify us that you are canceling your account. We do require a 30-day notice period and will retain your data for an additional 90-days. If you need help getting your contacts or other data out of our system, we’d be happy to help too.
We’ve made DailyStory as approachable as possible. But, if you need some help, we’d be happy to help you set up the service or configure it.
Yes, many of our customers hire us in a “turn-key” role. We help design, plan, and execute the customer engagement strategy for your business and operate the day-to-day activities.
Please feel free to use the chat (bottom right) or contact us and we would be happy to answer any additional questions about our products or services.