Note: SMS rates include all carrier fees. Rates are for US-based recipients and will be more for recipients outside the US.
Hear Success Stories from Our Satisfied Customers
Your plan includes:
Text Message Marketing
Drag-and-drop email designer
Text Message deliverability scoring
ROI and conversion tracking
Pre-built email templates
Import and export contacts
Reports and analytics
Web Push notifications
App Push notifications
Frequently Asked Questions
Below are some frequently asked questions about DailyStory licensing and pricing.
How much does it cost to get started?
You can start for free and upgrade to a paid plan when you need to.
How is DailyStory licensed?
DailyStory is licensed based on the number of active contacts you have and the volume of SMS messages you send.
What is an active contact for licensing?
DailyStory licensing is determined by how many customers you communicate with. A contact in DailyStory is uniquely identifiable person either by email or mobile phone.
How are SMS / MMS credits calculated?
If your account comes with text message credits these credits allow you to send SMS or MMS message without additional cost. Please see Understanding Text Messaging Costs for more information.
How much does it cost to send an SMS message?
Pricing for SMS messaging varies by your license and where your messages are sent. Additionally, your message cost depends upon your license level. Our pricing includes U.S. carrier fees. However, other country’s carrier fees are charged separately. Please see Understanding Text Messaging Costs for more information.
What are your support hours?
Our customer support team is available Monday – Friday 8 AM – 6 PM CST. We’re available on chat and email.
For month-to-month billing, we require a valid credit card. For annual billing, you can make a single payment via credit card or pay by invoice. Credit cards will be billed on the day of the month that your service started, e.g. if you sign up on April 2nd you will be billed again May 2nd.
Is the service month-to-month?
Yes, unless you request an annual contract the DailyStory service is a month-to-month service.
Is a credit card required to start?
No, you can start for free and a credit card is not required. If your usage exceeds the free limits you will need to provide a credit card when you upgrade.
Is there a setup fee?
No, there no setup fee when creating a new account. The price you see is the price you pay per-month.
Are there any other fees?
Yes, if we are unable to process your credit card after multiple attempts there is a $20 re-instatement fee. You may also have overage fees for text message marketing.
What if I want to cancel my account?
We would hate to see you leave. But if you need to cancel. login to your account and go to Account Settings > Support and cancel your service.
I’m not technical, can I still use DailyStory?
We’ve made DailyStory as approachable as possible. But, if you need help, we’d be happy to help you set up the service or configure it.
Can you do everything for me?
Yes, many of our customers hire us in a “turn-key” role. We help design, plan, and execute the customer engagement strategy for your business and operate the day-to-day activities.
Create sales, build loyalty and grow your business with DailyStory’s marketing automation platform.