Connect Verint Community to DailyStory and turn member data into personalized email and SMS automation
Sync your Verint Community member data with DailyStory’s marketing automation platform to deliver personalized email and SMS experiences across every stage of the member journey — without middleware, third-party connectors, or manual exports.
Verint Community Integration Key Benefits
DailyStory’s Verint Community integration connects your community member data directly to your marketing automation — no middleware, no third-party connectors, no manual exports. Member contact records, role and group assignments, and activity signals drive personalized email and SMS campaigns, dynamic segments, and automated workflows the moment they sync.
Native Verint Community API
The integration uses Verint Community’s native API directly. No third-party requirements, no middleware — just a clean, direct connection between your community platform and DailyStory.
Automated sync every three hours
Once configured, DailyStory synchronizes with your Verint Community contacts every three hours. New registrations, profile updates, role changes, and activity counts flow into DailyStory automatically — no exports, no scheduled jobs to manage.
18 months of historical data on day one
On initial setup, DailyStory backfills up to 18 months of Verint Community member records. Your segments and automations can run against your existing community history immediately, not after months of waiting for new data to accumulate.
Comprehensive member field sync
The integration imports the full Verint Community member profile and activity record, including:
- Name, company, title, and date of birth
- Address, city, state/region, country, and postal code
- Home phone, mobile phone, and gender
- Avatar / user photo
- User roles, user groups, and user achievements
- Total points and total post count
- Account status (anything other than “Active” flags the contact as Inactive in DailyStory)
- Telligent ID, join date, and last visit date
Every field is available for segmentation, personalization, and automation triggers in DailyStory.
Opt-out compliance built in
Members who have opted out of email in Verint Community are automatically opted out in DailyStory. Compliance stays consistent across both systems without manual reconciliation.
Optional plug-in for behavioral identity
Install the optional DailyStory plug-in inside your Verint Community environment to associate website visits and behavioral activity with known community members. Anonymous browsing becomes attributable to a real person the moment they sign in.
Segments and automations from community data
Use your Verint Community data to build dynamic segments and trigger automations based on real community activity — role, group membership, post frequency, points, achievements, last visit, or any combination.
Read-only — your community data is never at risk
DailyStory reads from Verint Community but never writes back. No complex sync logic, no risk of overwriting member records, no community data management concerns.
Why DailyStory?
Most marketing platforms treat community data as a separate silo — a manual export, a CSV upload, or a forgotten integration nobody trusts. DailyStory treats Verint Community as a recognized data source. Member registrations, role changes, group memberships, and engagement signals flow directly into segments and automations, so your marketing stays synchronized with what’s happening in your community without manual reconciliation.
Common ways teams use the integration
Welcome and onboarding sequences
Verint Community sends a single welcome email when a member joins. Extend that into a multi-step, multi-channel onboarding sequence in DailyStory — drip email, SMS, profile-completion nudges, and content tours triggered on registration, role assignment, or first community activity.
Re-engagement of inactive members
Build a segment of members who haven’t visited the community in 30, 60, or 90 days and trigger an automated re-engagement campaign. Last visit date and post count sync automatically, so the segment stays current.
Targeted communication by role, group, or achievement
Reach moderators, top contributors, specific group members, or any defined cohort with messages built around their actual community standing — not a generic blast to your full member list.
Revenue and conversion attribution
Tie community member activity to downstream conversions, sign-ups, and revenue. See which campaigns and segments drive measurable business outcomes, not just opens and clicks.
Integration documentation — Want to learn more about how the integration works? See our technical documentation on the DailyStory Verint Community integration.
