Telligent Community Integration

Add CRM and Marketing Automation to Telligent Community

Manage, market, and automate customer engagement in your Telligent Community

About DailyStory’s Telligent Community Integration

Telligent Community is a leading online community platform used to create incredible communities and forums. With features ranging from forums, blogs, chat, wikis and more, it is everything you need to build an amazing online experience to support your customers.

DailyStory’s Marketing Automation and CRM platform offers powerful tools for creating highly specific campaign, rules, and automations designed to help you communicate the right message to the right client.

With DailyStory’s integration for Telligent Community you can sync Telligent Community customer data, fields, and more directly to DailyStory. Then, use DailyStory’s powerful segmentation and personalization tools to craft targeted messages for your clients.

How can I use this integration?

  • Segment your Audience: once your data is syncing from Telligent Community to DailyStory you can utilize segmentation tools: identify customers that haven’t posted or visited recently; identify customers that are highly engaged and those that aren’t; remind customers to complete their online profiles; and much more.
  • Run Marketing Campaigns: integrated website tracking, landing pages, popups, email, text messages, social media and more means you can stop cobbling together solutions that are hard to work with and don’t work together. DailyStory is a fully-integrated digital marketing and CRM platform.
  • Create Sales Funnels: design activities and purchases you want customers to make and track how your marketing activities contribute to those sales. See how ads placed on Facebook, or other locations, translate into new or future customers.
  • Reports: a suite of simple to understand reports lets you see at a glance how your marketing activities are performing. Plus you’ll receive a daily summary email each morning to see who you reached and whose come back to visit you.

Is it difficult to setup?

Setting up integration between DailyStory and Telligent Community is simple.

First, contact us and request the Telligent plug-in: SyncTelligent. This plug-in ensures that activities by community members can be properly associated with a user in DailyStory.

Once the plug-in is installed in Telligent, set the API key (from DailyStory) and optionally set the Cookie domain (if you are using a subdomain for your community).

Next, sign in to your DailyStory account and navigate to integrations. Select Telligent and enter the API end point https://[your domain]/api.ashx/v2/ and a Telligent API Auth key and user:

Once this is complete, DailyStory will synchronize with the contacts in Telligent Community once every 3-hours.

Note: Telligent Community integration is only available for DailyStory customer’s on a Professional or greater licensing plan.

What features are included?

  • One-way sync from Telligent Community to DailyStory once every 3-hours.
  • Manages email opt-outs between DailyStory and Telligent Community.
  • Sync data automatically includes common contact fields, such as name.
  • Sync data also includes additional profile information and important dates, such as birthday.

What fields are imported?

  • Display Name
  • Company
  • Title
  • Date of Birth
  • Address
  • City, State/Region, Country, and Zip/Postal code
  • Gender
  • Home Phone
  • Mobile Phone
  • Account Status (Anything other than “Active”, will flag the contact in DailyStory as “Inactive”)
  • Avatar / User Photo
  • User Roles
  • Telligent Id
  • Join date
  • Last visit date

Do more with DailyStory

We’re constantly adding support for our Telligent Community integration.

Ready to get started with DailyStory?

Start Free! Request a Demo