BigCommerce Integration Key Benefits
DailyStory’s native BigCommerce integration syncs your store’s customers, orders, and cart events automatically — so every email and SMS you send is personalized to where each shopper actually is in their journey. Recover abandoned carts, welcome new customers, re-engage lapsed buyers, and reward your best customers, all running automatically from your BigCommerce data.
Abandoned cart recovery
Trigger email and SMS sequences automatically when a shopper leaves without completing checkout — personalized with the exact items in their cart and a direct link back to purchase.
Native BigCommerce APIs — no middleware
The integration connects directly to BigCommerce’s APIs. No third-party connectors, no additional apps, no extra cost.
Simple setup, running in minutes
Follow our step-by-step BigCommerce setup guide. Most customers have their store connected and their first automation running the same day.
Segments and automations from order data
Use purchase history, order value, and product category to build dynamic segments and trigger automations that respond to real shopping behaviour.
Read-only — your store data is never at risk
DailyStory reads from BigCommerce but never writes back. No risk of overwriting orders or customer records.
VIP and loyalty campaigns
Segment customers by lifetime order value and send exclusive offers, early access, or personal thank-you messages to your highest spenders automatically.
What you can automate with BigCommerce data
- Abandoned cart recovery — Email at 1 hour, SMS at 24 hours, final offer at 72 hours. Each message personalised with the specific products left behind.
- Order confirmation and shipping updates — Transactional emails triggered the moment an order status changes in BigCommerce.
- Post-purchase sequences — Review requests, cross-sell recommendations, and loyalty rewards timed to delivery.
- Win-back campaigns — Automatically re-engage customers who haven’t ordered in 60, 90, or 120 days.
- New customer welcome series — A multi-step email and SMS sequence that guides first-time buyers toward a second purchase.
Why DailyStory for BigCommerce?
BigCommerce gives you a powerful store. DailyStory gives you the marketing automation layer — unlimited automations, unlimited segments, email marketing, and SMS marketing — all driven by your live store data. See how other retail and e-commerce businesses use DailyStory to grow revenue and build lasting customer loyalty.
