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Klaviyo changed to active profile-based billing in 2025 — meaning your bill now grows with your database, not your sends. DailyStory gives you deep ecommerce integrations, unlimited automations, SMS, and a full API starting at $100/mo for 5,000 contacts.
Klaviyo shifted from send-volume billing to active-profile billing in early 2025. For brands with large databases but variable sending, costs jumped significantly — even for suppressed and rarely-emailed contacts.
Klaviyo automatically upgrades your billing tier when you exceed your profile limit — even mid-cycle. DailyStory's pricing is based on contact volume with no automatic plan bumps.
Klaviyo counts suppressed and checkout-added contacts (even non-opt-ins) toward your active profile limit. DailyStory counts only your genuinely active, opted-in contacts.
Klaviyo bills transactional email separately via pre-paid blocks. DailyStory includes transactional email and SMS in your base plan — one platform, one price.
DailyStory has native integrations with Shopify, WooCommerce, Square, Stripe, and Mindbody. Trigger abandoned cart, post-purchase, and loyalty campaigns directly from real transaction data.
Klaviyo is purpose-built for ecommerce. DailyStory works across retail, gyms, franchises, non-profits, agencies, and custom enterprise systems — with direct integrations to match.
Klaviyo's Customer Success Managers are reserved for Klaviyo One customers spending $10,000+/mo. DailyStory includes a dedicated account manager on every paid plan.
| Feature | ✶ DailyStory | Klaviyo |
|---|---|---|
| Pricing & Billing | ||
Price at 5,000 contacts | $100/mo | ~$100–$150/mo (Email + SMS) |
Billing model | Contact volume, predictable | Active profile-based (2025 change) |
Auto-upgrade when limit exceeded? | ✗ Never | ✓ Automatic mid-cycle upgrade |
Suppressed contacts count toward billing? | ✗ No | ✓ Yes — even non-opt-ins from checkout |
Annual billing discount | ✓ | ✓ 15% off |
Free plan / free trial | ✓ Free trial (no credit card) | ✓ Free plan (250 profiles, 500 sends) |
| Automation & Segmentation | ||
Unlimited automations | ✓ | ✓ |
All features across all plans | ✓ | ✓ Same features, scales by volume |
Behavioral segmentation | ✓ | ✓ Advanced (Klaviyo's strength) |
A/B testing | ✓ | ✓ |
Predictive analytics / AI | ✓ AI content recommendations | ✓ Predictive analytics (Klaviyo's strength) |
| Channels | ||
Email marketing | ✓ | ✓ |
SMS marketing Included vs separate plan | ✓ Included with deliverability score | ⚠ Email + SMS plan (separate pricing) |
Transactional email | ✓ Included | ✗ Separate pre-paid blocks |
Push notifications | ✓ Web & app push | ✗ |
Website popups & forms | ✓ | ✓ |
QR codes + URL shortener | ✓ Built-in | ✗ |
| Integrations | ||
Shopify integration | ✓ Native | ✓ Native (Klaviyo's strength) |
WooCommerce, Square, Stripe | ✓ Native | ⚠ Via integrations |
Salesforce & custom CRM | ✓ Native sync | ⚠ Limited / third-party |
WordPress plugin | ✓ | ✗ |
RESTful API | ✓ Full platform | ✓ Core platform |
| Support | ||
Dedicated account manager | ✓ All paid plans | ✗ Klaviyo One ($10K+/mo) only |
Email & chat support | ✓ | ✓ Paid plans |
Free support after 60 days | ✓ | ⚠ Free plan loses support after 60 days |
Klaviyo's per-profile billing and automatic plan upgrades mean your costs can spike unexpectedly. DailyStory's pricing is linear and transparent at every contact tier.
Klaviyo exports your profiles, flows, and templates cleanly. DailyStory's importers, native Shopify and WooCommerce integrations, and your dedicated account manager make the transition seamless.
Book a migration callIn Klaviyo, go to Lists & Segments, select your lists, and export as CSV. Include all custom profile properties, consent status, and tags.
DailyStory has native integrations with Shopify, WooCommerce, Square, and Stripe. Connect your store to immediately start syncing purchase history and events.
Use the CSV importer or the Contacts API to recreate your profile structure, custom fields, and segments — including suppression lists to keep your deliverability clean.
DailyStory includes pre-built automation templates for abandoned cart, post-purchase, welcome series, and win-back campaigns. Customize or build from scratch.
Your dedicated account manager validates your setup and deliverability before launch. And DailyStory never auto-upgrades your plan without your action.
DailyStory gives you native Shopify and WooCommerce integrations, unlimited automations, SMS, transactional email, and a full API — starting at $100/mo for 5,000 contacts.