As a franchise owner, you have to wear many hats, and unless you’re a production company, creating videos to market your franchise probably wasn’t on your list. However, multimedia (now more than ever) can help tell your story and reach new audiences. About 85 percent … Continue reading “5 reasons why your franchise should create more videos”

A big part of online purchases is research. Think customer testimonials and reviews. Consumers want to be sure they’re making the best purchase for them from a business they can trust at a competitive price. While consumers read about 10 reviews before they trust a … Continue reading “5 ways to boost sales with customer testimonials”

The more customer testimonials you use in your advertising, the more you can potentially boost your revenue. Just don’t forget that there are legal considerations that you’ll want to keep in mind for testimonial advertising. Customer testimonials are short quotes or personal anecdotes from past … Continue reading “Testimonial advertising: 4 legal considerations to keep in mind”

These days, the mobile optimization of most websites goes without question. Even for your franchise. Mobile devices (excluding tablets) generated about 55 percent of website traffic, consistently hovering around the 50 percent mark since the beginning of 2017. And mobile internet usage is only growing. … Continue reading “6 reasons why mobile optimization matters to your franchise”

Personalized email marketing is a powerful way to drive better outcomes from your campaigns. In the past, email marketing was often a one-size-fits-all approach with mass messaging. Now, email marketing focuses more on: Relevant content Segmentation Personalization These changes ensure the right message reaches the … Continue reading “Personalized email marketing: 6 benefits for marketing campaigns”

Ready to use SMS marketing but not sure where to start? SMS marketing is a type of digital marketing that communicates promotions, sales, coupons, confirmations, news and other updates to your potential and existing customers (who’ve opted in) through text messages on their mobile devices. … Continue reading “SMS marketing ideas and how to get started”

Despite all the new digital marketing platforms coming out, email remains a valuable, effective and inexpensive tool. In fact, email marketing can play a significant role in the success of ecommerce businesses. Essentially, email marketing is a direct marketing channel. It enables businesses to share … Continue reading “6 benefits of email marketing for ecommerce businesses”

Going live on any social media platform can feel intimidating, but if you let fear keep you away from live videos, you’re missing out on an ample opportunity. Live videos capture attention between 10 and 20 times longer than prerecorded, on-demand content, while more than … Continue reading “Going live: 7 tips for any social media platform”

How often do you perform a competitive analysis of your franchise competition? If the answer is “not often” or “never,” your franchise business is missing out on valuable insights.  About 90 percent of Fortune 500 companies practice some form of competitive analysis regularly. A franchise … Continue reading “7 steps to gain insights into your franchise competition”

It’s tough to beat SMS text message marketing when it comes to digital marketing tactics. Text messaging is fast, direct, efficient and relatively inexpensive when compared to other advertising tactics (such as Google Ads). Short message service (SMS) marketing is a form of marketing that … Continue reading “9 do’s and don’ts of SMS text message marketing”

Gathering marketing data is a great first step to understanding your franchise’s target audience and ensuring your campaigns are effective. However, after gathering data, you’ll need to understand that data by being able to read and evaluate it. Evaluation is key to ensuring you cut … Continue reading “How to evaluate your franchise marketing data”

Now more than ever, consumers want businesses to treat them as individuals. Personalization in your digital marketing can help. In fact, personalization allows you to show that you really know your customers and can create unique experiences for them across platforms. Personalized marketing, otherwise known … Continue reading “8 benefits of personalization in your digital marketing”

It’s impossible to create and execute successful SMS marketing campaigns without measuring key metrics. SMS marketing involves sending promotional campaigns or transactional messages for marketing purposes using text messages. About 81 percent of Americans use text messaging. Text message open rates are as high as … Continue reading “How to measure the success of your SMS marketing campaign”

Looking for ways to create additional revenue streams for your small business? Affiliate marketing might be for you. This method of marketing is about finding ways to complement and grow the business you already have by offering more value to your customers and anyone else … Continue reading “Affiliate marketing – 4 tips to create additional revenue streams”

SMS text message marketing is a great way to reach mobile-first consumers, but you can use it to boost your customer retention rate as well. Customer retention refers to the rate at which customers stay with a business for a given period of time. Increasing … Continue reading “5 ways to use SMS text marketing for customer retention”

Event planning is much harder than it appears from the outside. But events can also help your business achieve its goals. In fact, about 89 percent of marketers say that events are critical to reaching business objectives.  Event planning centers on the act of organizing … Continue reading “Event planning: 10 tips for stress-free events”

Instagram is a must-have social media platform for many businesses, but do you need an Instagram business account? The visuals-first app generates about 1 billion active monthly users and is particularly popular among consumers 34 and younger. Features have diversified since its founding in 2010, … Continue reading “8 benefits of using an Instagram business account (and how to set it up)”

Your brand is your business’s identity. So, your branding is the reflection and culmination of your business’s personality, appearance, voice and overall vibe. It takes about seven seconds for consumers to make an instant decision about whether or not they like and trust your brand. … Continue reading “5 signs that your branding is broken”

Strong customer retention is just smart business. The cost of losing one customer equates to seven times the resources used to convert them. Customer retention is about maintaining your current customer base and increasing loyalty by offering better products or services and other benefits. Customer … Continue reading “6 tips to improve your customer retention rate”

With shopping habits rapidly evolving, it’s more important than ever for your multiple marketing channels to work together to engage consumers and ultimately lead them to purchase from you. Enter omnichannel marketing. Even if customers are in your physical store, about 42 percent of in-store … Continue reading “5 omnichannel marketing tips to help grow your business”

Often the punchline to a joke, Millennial consumers should not be overlooked. Born between 1981 and 1996, creative and tech-savvy Millennials are transforming our marketplace. Millennials care about saving, peer recommendations, reading and researching before they buy and environmentally rewarding experiences. In fact, Millennials were … Continue reading “6 tips for marketing to Millennial consumers”

Regardless of the type of small business you have, an effective and engaging website is critical to your brand’s success. With almost 2 billion websites on the internet and U.S. users visiting more than 130 web pages per day, you have stiff competition to not … Continue reading “11 steps to create an effective business website”

Growth marketing is all about your long-term strategy, but the term itself can lead to confusion regarding its true meaning. Because marketing is what’s done to grow a business, shouldn’t all marketing be growth marketing? The answer is no. Growth marketing is a strategy-based, data-driven … Continue reading “Growth marketing: What it is and 4 ideas to inspire you”

BeReal is one of the latest social media apps to create a buzz. It generated more than 56 million downloads in 2022, catching the attention of TikTok, which launched a feature (TikTok Now) that is reminiscent of what’s making BeReal popular.  But what is BeReal? … Continue reading “6 things you should know about BeReal”

These days, there are two different types of PR: traditional and digital. PR, which stands for public relations, refers to a strategic communication process that builds mutually beneficial relationships between organizations and the public. Choosing whether your business should focus on traditional PR or digital … Continue reading “6 differences between traditional PR and digital PR”

If your business is targeting Gen Z consumers, you likely already know that what might work for most consumers won’t necessarily work for this audience group. Roughly speaking, Gen Z includes individuals who were born between 1997 and 2012 and make up about 20 percent … Continue reading “11 ways to better engage with Gen Z consumers”

No business wants a recession to happen, but they are inevitable.  Any shrinking of the economy can spur necessary changes not just in business plans but in your digital marketing strategy as well. Since 1945, the U.S. has gone through 11 recessions officially. While many … Continue reading “12 digital marketing strategy tips during a recession”

Social media negativity is a fact of life for both individuals and brands.  As a brand, however, you want to make sure that you handle any negative comments appropriately. Any misstep can become a problem for your business. About 94 percent of consumers admit that … Continue reading “5 ways to handle social media negativity”

Successful brand collaboration can help your company grow its online reputation (in a good way) and reach a wider audience. But if your partnership is weak or not the best fit, your collaboration will fail, which could cost you your reputation or even your profit. … Continue reading “5 tips for successful brand collaboration”

An effective marketing campaign is so important to an organization’s success. Your product or service may be better than your competition, but without an effective marketing campaign, your audience will never know. Even the smallest adjustments to any marketing campaign your team creates can garner … Continue reading “16 of the best marketing campaigns in 2022”

Influencer marketing is easier said than done, especially when it comes to finding the right influencers for your brand and digital marketing campaigns. Simply put, influencer marketing involves increasing brand awareness, targeting new and niche audiences and increasing impressions and reach through a partnership with … Continue reading “7 tips for finding the right influencers for your digital marketing”

Fake accounts are a fact of life on social media. But how do you spot a fake Instagram account so that you don’t waste your time and (more importantly) don’t get scammed? More than 2 billion people use Instagram once a month, making it the … Continue reading “5 signs to spot fake Instagram accounts”

Digital marketing is a must for any business, but if your copywriting isn’t clean or compelling, it can drag down your results and the professional air of your brand. Specifically, copywriting impacts your landing page optimization, social media marketing, and so much more. Successful copywriting … Continue reading “11 best free copywriting resources to optimize your marketing copy”